Inclusivity Training

Inclusivity training and consulting throughout New South Wales

Learn more: Here and Now trainingLearn more: CIMS training

Training and consultancy services

We offer LGBTIQA+ inclusivity training and consulting throughout New South Wales to help make your service, school or practice more welcoming and inclusive.

“Here and Now” LGBTIQA+ Inclusivity Training (7.5 hours)

Here And Now is a one-day practical workshop for building confidence in working with people of diverse genders, diverse sexualities and/or intersex status. This includes but is not limited to people who identify as Lesbian, Gay, Bisexual, Trans, Transgender, Queer, Questioning, Intersex, Asexual etc, (LGBTIQA+).

Here and Now helps you explore how better practice principles can make a difference for you, your organisation, service or school when working with LGBTIQA+ people, including young people.

It introduces you to the latest research and thinking around inclusive practise as well as strategies to challenge homophobia, transphobia and heteronormativity so you can make a real difference for your students, colleagues and clients, starting right here, right now.


Here and Now will assist participants to:

  • Unpack the LGBTIQA+ acronym and the differences between gender identity, sexual orientation, and intersex status
  • Recognise ways people who are LGBTIQA+ experience marginalisation and its impact on their health and wellbeing
  • Identify and proactively challenge low-level social violence including cisgenderism, heterosexism, heteronormativity, homophobia, transphobia, biphobia, intersexphobia and microaggressions.
  • Identify strategies for building equity and cultural appropriateness into their work practices
  • Identify resources and services to use with clients and workers
  • Develop a plan to transform learnings into action

Attendance Fees

$170 per person or $150 per person for groups of 9 or more (attendance for a group can be split across more than one training date if paid in advance). Concessions available.

Fee includes catered lunch, morning and afternoon tea, a workbook and certificate of attendance (PDF format, a hard copy can be provided if preferred)

Upcoming Sydney Dates 

  • 27 June 2018
  • 29 August 2018
  • 31 October 2018
We regularly run Here and Now at our office in Chippendale (inner city Sydney, not far from Central Station). Training is 9:00am arrival (for 9:15am start) to 5:00pm

Register here or host your own training in-house with one of our specialised educators

Register to attend this course

Register interest (for yourself or for several people) by clicking the button below.

“Working Inclusively with LGBTI Communities” 
CIMS database training for Specialist Homelessness Services (SHS) Service Providers (7.5 hours)

This one day training is essential for all CIMS database users. It will enable CIMS users to understand & confidently use the new gender, sexuality, trans and intersex questions tab in CIMS as well as identify and support LGBTI clients accessing their services.

Twenty10 inc GLCS NSW is delivering a one day training module to ensure CIMS users are aware of and confident using the new gender, sexuality, trans and intersex questions in CIMS to identify and support LGBTI clients accessing their services. Participants will learn through facilitator led training, interactive group activities and case studies alongside film content and a take home workbook with links to resources and information to take back to the workplace.

(Note: As this is CIMS Database training for SHS service providers, only those who have access to FACS training portal are able to register and attend.)


The core learning objectives include:

  • CIMS users understand the meaning of the terminology used in the new CIMS questions and how it relates to the identities, experiences and characteristics of LGBTI people
  • CIMS users understand how and when to ask clients about their LGBTIQA+ identities, experiences and characteristics in a respectful, trauma informed and culturally appropriate way
  • CIMS users understand how consent and sensitivity settings in CIMS apply to the viewing and sharing of this client information, noting that the information is not included in the statewide search and electronic referrals. The context for this should include familiarity with the SHS Client Consent, Information Sharing and Referral Protocol.

Other learning objectives include:

  • Recognising the LGBTIQA+ acronym and the differences between gender identity, sexual orientation, and intersex status
  • Using common identity labels, and inclusive language including pronouns
  • Identifying and understanding the precursors and causes of poor mental health and homelessness for LGBTI people.
  • Identifying and understanding barriers for LGBTI people accessing homelessness services
  • The LGBTI community of practice work and associated resources available
Dates and Locations
  • Penrith Thurs March 8 
  • Parramatta Weds March 14
  • Liverpool Thurs March 15
  • Lismore Weds March 21
  • Coffs Harbour Thursday March 22
  • Sydney Weds & Thurs March 28 & 29 and Weds April 4
  • Armidale Friday April 6
  • Gosford Weds April 11
  • Newcastle Thurs April 12
  • Queanbeyan Weds April 18
  • Wollongong Friday April 20
  • Dubbo Friday April 27
  • Wagga Wagga Weds May 2

Register to attend this course

Register interest for yourself through the FACS registration system by clicking the button below and searching for “Working inclusively with LGBTI communities”.

Want training at your place?

Get training, consulting, advice and support for your service, school or organisation in NSW around being inclusive and working with LGBTIQA+ folks.

Twenty10 inc. GLCS NSW has many articles, resources, youtube clips and research in our online Resource Library.

Resource Library

Browse fact sheets, research, articles, posters, youtube clips and tips around LGBTIQA+ people, their families and communities.

Service providers get support from Twenty10 inc. GLCS NSW around working with trans and gender diverse young people.

Supporting Trans* Youth?

Get support, advice and referals around supporting a young person to transition.

A service provider chooses posters and resources to order from Twenty10 inc. GLCS NSW.

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Lesbian, Gay, Bisexual, Trans*, Transgender, Non-Binary, Queer, Questioning, Intersex, Asexual etc. (LGBTIQA+) Still not making sense?